Privacy Policy

Last Updated: August 2026

At Gallatin Martial Arts Center Inc. DBA Academia Rocian Gracie Jr / GMA Jiu Jitsu, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us through our scheduling and communication platforms, or receive communications from us via email, SMS, or phone.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, billing information, and other contact details when you sign up, schedule an appointment, contact us, or fill out a form on our website or booking system.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, referring URLs, and time spent on our site.
• Communication Data: Information shared with us through SMS, phone calls, emails, live chat, chatbot interactions, or online forms.
• Scheduling Data: Appointment details, class preferences, and booking history collected through our online scheduling system.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Brazilian Jiu-Jitsu programs and services
• Respond to inquiries submitted through our website, chat, phone, or email
• Schedule appointments and send class reminders
• Send promotional messages, newsletters, special offers, and service updates via email and SMS
• Follow up on trial class bookings, enrollment inquiries, and membership renewals
• Process payments and manage your account
• Send automated communications including appointment confirmations, class reminders, birthday messages, referral program notifications, and review requests
• Analyze website traffic and usage patterns to improve our services
• Comply with legal and regulatory obligations

3. Third-Party Service Providers

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our business, including:

• CRM and marketing platform — for scheduling, lead management, email marketing, SMS communications, chatbot, and automated workflows
• Gym management system — for class management, attendance tracking, and member billing
• Website hosting provider — for website hosting and performance
• Payment processors — for secure payment processing
• Analytics providers — for website usage analysis
• Automation tools — for connecting systems that manage your membership and communications

All third-party partners are required to protect your data and use it only for the purposes for which it was shared.

We will never sell, rent, or share your phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Your SMS consent information is used solely to send you messages from Gallatin Martial Arts Center Inc. DBA Academia Rocian Gracie Jr / GMA Jiu Jitsu as described in this policy. Third-party service providers who process SMS messages on our behalf are prohibited from using your information for their own marketing purposes.

4. Email and SMS Communications

By providing your email address or phone number and checking the consent checkbox on our booking form, you may receive:

• Appointment confirmations and class reminders
• Follow-up messages after trial classes or enrollment inquiries
• Promotional emails about programs, events, and special offers
• SMS messages including reminders, updates, and informational content
• Automated email sequences related to your enrollment status or membership

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any text message. Reply HELP for assistance. You may opt out of promotional email messages at any time by following the unsubscribe instructions in those messages or contacting us directly. Opting out of SMS will not affect your ability to receive email communications, and vice versa. Transactional messages (appointment confirmations, billing notices) may still be sent as necessary to manage your account.

SMS consent is not a condition of purchase. You are not required to consent to receive text messages in order to book a class or enroll at Gallatin Martial Arts Center Inc. DBA Academia Rocian Gracie Jr / GMA Jiu Jitsu.

5. Phone Communications

By providing your phone number through our website, booking system, or in person, you consent to receive phone calls from Gallatin Martial Arts Center Inc. DBA Academia Rocian Gracie Jr / GMA Jiu Jitsu and our staff regarding your inquiry, enrollment, or membership. Calls may be made for follow-up on trial class bookings, enrollment discussions, membership renewals, or account-related matters.

6. Your Rights and Choices

You have the right to:

• Opt out of promotional email communications by clicking "unsubscribe" in any email
• Opt out of SMS messages by replying STOP to any text message
• Reply HELP to any SMS message for assistance
• Request access to the personal data we hold about you
• Request correction or update of your personal information
• Request deletion of your personal data (subject to legal and contractual obligations)

To exercise any of these rights, contact us at info@gmagallatin.com or call (731) 324-3851.

7. Data Security

We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze traffic, remember preferences, and improve your experience. You can control cookie settings through your browser. Third-party tools such as analytics and chat widgets may also set cookies.

9. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. Parents and guardians who enroll children in our programs provide information on their behalf.

10. Photo and Video Use

Per the student agreement and membership contract, Gallatin Martial Arts Center Inc. DBA Academia Rocian Gracie Jr / GMA Jiu Jitsu may use photos and videos taken during academy-related classes, events, and activities for promotional and advertising purposes, including on our website, social media, and marketing materials. If you would like specific media removed, please contact us — we will make our best effort to accommodate your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Gallatin Martial Arts Center Inc. DBA Academia Rocian Gracie Jr / GMA Jiu Jitsu
509 Garnet Ct, Suite 200, Gallatin, TN 37066
Email: info@gmagallatin.com
Phone: (731) 324-3851